The Booking Page Is Not a Patient Portal
A clinic booking link is a time-picker. Name, email, a slot. No patient login, no chart, no “my records.” They book. You remind. That is the…
A Phone Booking Still Needs the Same Reminder Email
The booking link is not the whole diary. If reception took the visit on the phone, that slot still no-shows. Capture an email at the desk. S…
The Time on the Reminder Is the Clinic's Timezone
A patient's phone clock is not the room. Print the clinic timezone on every reminder. One practice, one zone — so 10:00 means 10:00 in the c…